Privacy Policy

This policy sets out how we collect, use, store, disclose and otherwise treat your personal information as required by the Australian Privacy Act 1988.

1. Collection of your personal information

The personal information collected, held, used and disclosed by us is necessary to assist us in providing travel services, including :

(a) to correspond with you in relation to the travel services you have requested.
(b) to provide you with promotional and marketing materials that may be of interest to you.
(c) to book accommodation, tours, transfers and other travel services on your behalf.

We will never sell your personal information. Your details will only be shared with trusted travel providers after you make a confirmed booking.

2. How we protect your information

we take reasonable steps to:

(a) ensure that personal information that we collect is stored in a secure environment.
(b) ensure all staff maintain the confidentiality of customer information.

3. Website Tracking, Cookies & Third-Party Services

(a) Our website uses cookies and tracking technologies to improve your experience, understand how visitors use the site, and show relevant advertising.
(b) These tracking tools do not give us access to your personal information.
(c) You can disable cookies and tracking in your browser, but some parts of the website may not work properly.
(d) We may use third-party tools, such as payment gateways, booking systems, or advertising networks. These providers may collect and use your information according to their own privacy policies.
(e) Our website may contain links to other websites (like TripAdvisor and Google Maps). We are not responsible for the privacy practices of these sites.

4. Unsubscribing & access of your personal information:

(a) You can opt out of receiving marketing communications from us at any time by contacting us via email.
(b) You are able to access and delete your personal information by contacting us via email at any time.